Withdrawal form

Fill in and send us this form only if you wish to withdraw from the contract (the 14-day return). Using the model is not obligatory: any clear statement sent within the deadline is enough. You can send it by e-mail to the address below or by post to the return address.

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Model withdrawal form

(in accordance with Annex I(B) to Directive 2011/83/EU)

To:

I hereby give notice that I withdraw from my contract of sale of the following goods:

____________________________________________ (product name, size, order number)

Ordered on: ____________    Received on: ____________

Name of consumer: ____________________________________________

Address of consumer: ____________________________________________

Signature of consumer (only if this form is notified on paper): ____________________

Date: ____________

Where to send the product

• Within 14 days of the day you notified us of the withdrawal.
• Only by tracked express courier (DHL Express, UPS, FedEx, DPD, GLS); you bear the cost of return shipping to Romania. We do not accept parcels sent through national postal services or with payment on delivery.
• The product unworn (apart from trying it on), unwashed, undamaged, with the labels intact, ideally in the original packaging. Worn, washed or damaged products are not accepted for return.

The refund is made within 14 days of your notice, by the same payment method, once we receive the product or proof of shipment. Details in the Returns policy.